Terms of service
OVERVIEW
This website is operated by Kneelo. Throughout the site, the terms "we", "us" and "our" refer to Kneelo. Kneelo is powered by Shopify. By visiting our site or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use this website.
1. ELIGIBILITY AND ACCOUNTS
By using this website, you confirm that you are at least the age of majority in your state of residence. You agree to provide accurate and complete purchase and account information and are responsible for keeping your account credentials secure.
2. PRODUCTS
We make every effort to display our products accurately. Colors and appearance may vary slightly depending on your screen. Product descriptions, pricing and availability may change at any time without notice. Kneelo products are personal comfort and relaxation devices. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease. Consult a doctor before use if you have a medical condition, are pregnant, or have reduced sensitivity to heat.
3. ORDERS
Placing an order is an offer to purchase. We may accept or decline any order at our discretion, including orders that appear fraudulent or contain pricing errors. If we cancel an order after payment, we will issue a full refund to the original payment method.
4. PRICES AND PAYMENT
All prices are listed in U.S. dollars. Prices and promotions may change without notice. The price charged is the price shown at the time your order is placed. Taxes and shipping costs, if any, are shown at checkout.
5. SHIPPING
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather or events outside our control. Please see our Shipping Policy for details.
6. RETURNS AND REFUNDS
Returns and refunds are handled according to our Return and Refund Policy.
7. INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics and logos, belongs to Kneelo or its licensors and may not be copied, reproduced or used without our written permission.
8. PROHIBITED USES
You may not use this website for any unlawful purpose, to transmit harmful code, to interfere with the website's security or operation, or to collect personal information of others.
9. DISCLAIMER OF WARRANTIES
Except as expressly stated by Kneelo, the website and products are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Kneelo shall not be liable for any indirect, incidental, special or consequential damages arising from the use of this website or any products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the product in question.
11. INDEMNIFICATION
You agree to indemnify and hold harmless Kneelo and Shopify from any claims arising from your breach of these Terms or your violation of any law.
12. CHANGES TO THESE TERMS
We may update these Terms at any time by posting the changes on this page. Continued use of the website after changes are posted means you accept the updated Terms.
13. CONTACT
Questions about these Terms can be sent to kneelo.shop@gmail.com.