Shipping policy
Processing time
Orders are processed within 1–2 business days after payment is confirmed.
Delivery time
Standard delivery to the United States usually takes 7–12 business days after processing. Delivery times are estimates and may vary due to carrier delays, weather, holidays or other circumstances outside our control.
Shipping cost
Shipping costs, if any, are shown at checkout before you pay.
Order tracking
Once your order ships, you will receive an email with tracking information. Please allow up to 48 hours for tracking to update.
Delivery issues
Please make sure your shipping address is correct before completing your purchase. If your package appears lost or delayed, contact us at kneelo.shop@gmail.com and we will help.